How policy applies to your account and wallet
By opening an account, you confirm that the details you provide are accurate and that you will keep your login information private. Our Terms & Conditions also explain how we check phone details before account access, how we handle duplicate accounts, and when a transaction may
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need additional confirmation. DANA, OVO, GoPay and QRIS appear as local wallet choices, while bank transfer and virtual account instructions may require you to match the account name and reference shown at checkout. Any request to withdraw is assessed against the account record and payment trail.
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Access or eligibility depends on local law, and some clauses may apply differently by region. We may update the policy when our account flow, payment route or legal duties change; the current wording on this page is the version you should use.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.